EFFECT OF EMPLOYEE ATTITUDES ON IMPLEMENTATION OF PERFORMANCE APPRAISAL SYSTEMS IN PUBLIC UNIVERSITIES WITHIN MOUNT KENYA REGION

Abstract

The goal of this study was to determine the effect of employee attitudes on the implementation of performance appraisal systems in public Universities within Mount Kenya Region. This study adopted descriptive survey research design. The target population of this study was the staff, human resource officers, administrators and finance officers in the seven (7) chartered public universities as they are considered as the ones directly involved in the implementation of performance appraisal systems. The target population for this study consisted of 2423 respondents from which a sample size was drawn. The sample size was 136 respondents from the 7 chartered public universities in Mount Kenya Region. Stratified random sampling was used in this study. A questionnaire was used as the research instrument for this study. Quantitative data was analyzed by the use of descriptive statistics using SPSS (Version 20) and figures and tables were used to present the results. The study found that employee attitude and training had a positive and significant effect on the implementation of performance appraisals in public Universities in Mount Kenya Region. The study therefore recommends that universities should create awareness about the PAS to all the employees, before its introduction. This is very crucial for a successful adaption and for further efficiency of the system. Universities must increase the awareness of the employees about its goals, targets and strategies. This will make it easier and smoother to introduce PAS and afterwards the system itself will help to increase this awareness. The best organizations create performance appraisal systems that fully support their goals and link the system with their mission and vision, with their organizational strategy and with their values